BSB30120 | Certificate III In Business Administration$$
About this course
BSB30120 – Certificate III in Business Administration
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
There are no licensing, legislative or certification requirements that apply to this qualification at the time of publication.
|Cert III in Business Admin.pdf||138 KB|
BSB30120 Course Outline
Total number of units = 13
6 core units plus
7 elective units, of which:
- 2 elective units must be selected from Group A
- 1 elective unit must be selected from Group Bfor the remaining 4 elective units:
up to 4 units may be selected from Groups A – Gif not listed, up to 3 units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Customer Engagement , 4 elective units must be selected from Group D
- For specialisation in Business Administration , 4 elective units must be selected from Group E
- For specialisation in Medical Administration , 4 elective units must be selected from Group F
- For specialisation in Records and Information Management , 4 elective units must be selected from Group G.
Where the learner has achieved a specialisation in Customer Engagement, the job roles that relate to this qualification may include Customer Service Representative.
Where the learner has achieved a specialisation in Business Administration, the job roles that relate to this qualification may include Administrative Assistant.
Where the learner has achieved a specialisation in Medical Administration, the job roles that relate to this qualification may include Medical Receptionist and Medical Secretary.
Where the learner has achieved a specialisation in Records and Information Management, the job roles that relate to this qualification may include Records Assistant.
The achievement of a specialisation will be identified on testamurs as follows:
- BSB30120 Certificate III in Business (Customer Engagement)
- BSB30120 Certificate III in Business (Administration)
- BSB30120 Certificate III in Business (Medical Administration)
- BSB30120 Certificate III in Business (Records and Information Management).
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBPEF201 Support personal wellbeing in the workplace
- BSBSUS211 Participate in sustainable work practices
- BSBTWK301 Use inclusive work practices
- BSBWHS311 Assist with maintaining workplace safety
- BSBXCM301 Engage in workplace communication
Pathway From the Qualification
After achieving this qualification, candidates may progress to higher-level qualifications.
At Australian Skills Academy, our college recognises the skills and knowledge that students may have gained through previous studies, workplace and life experience. They may be entitled to gain recognition of prior learning before or after commencing the course that may exempt them from attending one or more units. Students who believe they already have the skills and knowledge required to demonstrate competency can request a copy of the RPL application form. Students are provided with information regarding the evidence required for each qualification and must provide valid, sufficient, current and authentic evidence to demonstrate competency. RPL is based on a portfolio and interview approach, where students accept the main responsibility for identifying, gathering and submitting evidence about their achievement of the competencies. The RPL process may involve a practical demonstration assessment too.
Work placement and Industry Membership
No work placement and industry membership providers for this course at this time.
Additional supports and services
Additional support is available for students with learning difficulties and disabilities. The College welcomes contact with parents/guardians of students who are under 18.
Possible Career Outcome
- Logistics Clerk,
- Waste Management Administration Clerk,
- Office Administrator,
- Fee Officer,Bookkeeper,
- Holiday Park Receptionist,
- Human Resources Clerk,
- Data Entry Operator,
- Freight Documentation Clerk,
- Land Administration Officer,
We have a number of options to allow you to select a payment method best suitable to your financial situation. Please refer to course fee section get the current fee structure for this course.
Method of Payment: Online, Bank Transfer, CC over the Phone, Bank Draft
Please mention your preferred method of payment in your application form and our staff will confirm your payment and any associated cost for your course.
This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
CORE UNIT | BSBCRT311 -Apply critical thinking skills in a team environment
use a range of creative thinking techniques as part of a team to generate ideas or responses to questions or issues. use critical thinking processes to develop relevant questions and criteria for identified workplace issue
CORE UNIT | BSBPEF201 - Support personal wellbeing in the workplace
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work. The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
CORE UNIT | BSBTWK301 - Use inclusive work practices
identify benefits of sustainable work practices and areas of improvement for sustainable practices in the workplace. identify and apply sustainability legislation and organisational sustainability policies and procedures. participate in and support discussions for improved resource efficiency processes.
CORE UNIT | BSBWHS311 - Assist with maintaining workplace safety
his unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team. The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.
CORE UNIT | BSBXCM301 -Engage in workplace communication
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry. This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.
CORE UNIT | BSBSUS211 - Participate in sustainable work practices
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices. The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.